Inspecting during COVID-19
Unfortunately, COVID-19 continues to impact our region. We continue to monitor the situation and adjust our protocols as the cases rise and fall in the Hudson Valley. We also continue to follow New York State guidance and restrictions to best serve our clients safely.
Mountain Valley Inspections performs several inspections a week in both occupied and unoccupied homes. We feel it is in the best interest of our inspectors, homeowners, and clients' safety to limit the inspector to the only one in the home during the inspection. The safest inspections are remote inspections. Rest assured, We have been performing remote inspections for almost a decade and are well equipped to provide clients with virtual consultations and digital reports without having clients risk their health to be on site.
ASTM PCAs are being conducted on a case by case basis. Ideally, the business should be closed during the assessment. PCAs are conducted as a team and should be limited to just our party on-site during the assessment.
Multi-unit homes should be unoccupied as these homes are at greater risk.
We are conducting our inspections with PPE to limit contamination. These include masks, gloves, booties, and decontamination.
All paperwork and billing are done digitally. Please refrain from paying in cash. We have already had this process in place before COVID, so our process is user friendly and efficient. Our inspection reports are sent as interactive PDFs. We take a lot of photos and (sometimes video) on-site. If you have any questions about the report or want to chat with the inspector, we can set up a call to go over your report with you.
We look forward to seeing you all as we continue to work through the phases of reopening. We may allow a client to join us on-site in the future if the regulations allow for it and COVID case numbers decrease to the level that we find it safe to do so. We thank you for your continued support in the last few months. It has been a trying time for us all and all of our clients for being understanding and supportive throughout the pandemic. Thank you!