Inspecting during COVID-19
As we come into the colder months ahead, it is anticipated that cases in our region will drastically increase. We are preparing for this increase by enhancing our safety protocols and re-establishing our earlier protocols. We continue to follow New York States guidance and restrictions to best serve our clients safely.
Mountain Valley Inspections performs several inspections a week in both occupied and unoccupied homes. We feel it is in the best interest of our inspectors, homeowners, and clients safety to limit the inspector to the only one on site in order to decrease the chances of cross-contamination. Unoccupied homes are prioritized. We ask that you refrain from attending the inspection. Rest assured, We have been performing remote inspections for almost a decade and are well equipped to provide clients with virtual consultations and digital reports without having clients risk their health to be on site. (Check out our digital services!)
ASTM PCAs are being conducted on a case by case basis. Ideally, the business should be closed during the assessment. PCAs are conducted as a team and should be limited to just our party on-site during the assessment.
Multi-unit homes must be unoccupied. Sorry, no exceptions.
We are conducting our inspections with PPE to limit contamination. These include masks, gloves, booties, and decontamination.
All paperwork and billing are done digitally. Please refrain from paying in cash. We have already had this process in place before COVID, so our process is user friendly and efficient. Our inspection reports are sent as interactive PDFs. We take a lot of photos and (sometimes video) on-site. If you have any questions about the report or want to chat with the inspector, we can set up a call to go over your report with you.
We look forward to seeing you all as we continue to work through the phases of opening. We may allow a client to join us on-site in future if the regulations allow for it and COVID case numbers decrease to the level that we find it safe to do so. We thank you for your continued support in the last few months. It has been a trying time for us all and all of our clients have been amazing to work for in the last few months. Thank you!